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We’ve got you covered…

When it comes to our products, you can rely on the quality, performance and effectiveness they deliver. For added peace of mind, we offer warranty that Gastite® products will be free from any defect of workmanship and material.

However, should any such defects be discovered, the questionable product must be returned to Gastite®. If, upon inspection, the part proves to be defective, Gastite® will furnish a replacement, or, at its option, repair the part.

Warranty exceptions

This warranty shall not apply to any part or parts of the Gastite® Flexible Gas Piping System product if it has been installed, altered, repaired or misused, through negligence or otherwise, in a way that, in the opinion of Gastite® , affects the reliability of, or detracts from, the performance of the product. Nor does this warranty cover replacements or repairs necessitated by loss or damage resulting from any cause beyond the control of Gastite®, including but not limited to, acts of God, acts of government, floods and fires.

The obligation of Gastite® under this warranty is limited, at Gastite®’s discretion, to (1) making a replacement part available, (2) the repair of the defective part, or (3) refund of the purchase price. This does not include the furnishing of any labour involved or connected therewith, such as that required to diagnose trouble or to remove or install any such product, nor does it include responsibility for any transportation expenses or any damages or losses incurred in transportation in connection therewith.

THE FOREGOING IS IN LIEU OF ANY OTHER WARRANTIES EXPRESSED, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY, AND GASTITE® NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO ASSUME FOR GASTITE® ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THE SALE OF ITS PRODUCTS.

Competence
Please note: All gas installation work shall be carried out by a business or self-employed operative who is a member of a class of persons approved by the Health and Safety Executive (HSE). Currently Gas Safe Register is the Registration Body.

Acceptable certificates of competence are those issued under:

  • Nationally Accredited Certification Scheme (ACS) for individual gas fitting operatives
  • Scottish/National Vocational Qualifications (NVQ) that have been aligned to ACS in matters of gas safety.
  • For further advice and guidance, speak to your local merchant or call the team on 01509 508939.